All Systems Operational

Uptime over the past 90 days. View historical uptime.
Coach Operational
90 days ago
100.0 % uptime
Today
Communicate Operational
90 days ago
100.0 % uptime
Today
Consumer Health Library (CHL) Operational
90 days ago
100.0 % uptime
Today
Content as a Service (CaaS) Operational
90 days ago
100.0 % uptime
Today
Content Browser Operational
90 days ago
100.0 % uptime
Today
Custom Content Manager (CCM) Operational
90 days ago
100.0 % uptime
Today
Digital Experience Engine (DXE) Operational
90 days ago
100.0 % uptime
Today
EMR Modules Operational
90 days ago
100.0 % uptime
Today
HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc. Operational
90 days ago
100.0 % uptime
Today
HW Content Services - iAPI, Taxonomy, Search, Content Operational
90 days ago
100.0 % uptime
Today
HealthAdvisor Operational
90 days ago
100.0 % uptime
Today
HealthClips Online Operational
90 days ago
100.0 % uptime
Today
HealthHub Operational
90 days ago
100.0 % uptime
Today
Ignite Education APIs Operational
90 days ago
100.0 % uptime
Today
Ignite Growth Platform Operational
90 days ago
99.98 % uptime
Today
Ignite On-Demand Operational
90 days ago
99.98 % uptime
Today
Ignite on FHIR Operational
90 days ago
99.98 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
WebMD TV Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Healthwise by Ignite - Performance Issues
Resolved - The issue has been resolved and the solution is performing as normal. We appreciate your patience and, again, apologize for any inconvenience.
Mar 4, 08:53 MST
Investigating - Healthwise-hosted solutions are experiencing performance issues. Impacted solutions are:
- Coach
- Communicate
- Content as a Service (CaaS)
- Content Browser
- Custom Content Manager (CMM)
- EMR Modules
- HW Content Services
- Knowledgebase

Our Network Administrators and Engineers are working to fix the problem. We will post updates as we learn more.
Mar 4, 08:35 MST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Custom Content Builder (Ignite On-Demand) outage - ASHP import - February 26
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 17:00 MST
Scheduled - When: Thursday, February 26, 2026 - 7pm to Friday, February 27, 2am ET

Description: We'll be processing the February ASHP import.

Impact: Usage of Custom Content Builder will likely be disrupted during the processing timeframe (approximately 7 hours).

If you experience any issues afterwards, please submit a support ticket.
Feb 24, 13:06 MST
Feb 26, 2026
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

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