All Systems Operational
Advise
Operational
Coach
Operational
Communicate
Operational
Consumer Health Library (CHL)
Operational
Content as a Service (CaaS)
Operational
Content Browser
Operational
Custom Content Manager (CCM)
Operational
Digital Experience Engine (DXE)
Operational
EMR Modules
Operational
HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc.
?
Operational
HW Content Services - iAPI, Taxonomy, Search, Content
?
Operational
HealthAdvisor
Operational
HealthClips Online
Operational
HealthHub
Operational
Ignite Growth Platform
Operational
Ignite On-Demand
Operational
Ignite on FHIR
Operational
Knowledgebase
?
Operational
Ignite Education APIs
Operational
WebMD TV
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Head's up: Ignite Education monthly maintenance scheduled - July 17, 2025 Jul 17, 2025 18:00-22:00 MDT
When: Thursday, July 17, 2025 - 8pm-12am ET
Description: We'll be performing routine maintenance to keep our systems running smoothly.
Solutions impacted: Ignite Education (Ignite On-Demand & Ignite on FHIR); Consumer Health Library; SWIQ; V2 & V3 APIs; Veterans Health Library; Direct to Patient
Potential impact: As systems reboot, there is the potential for a short, less than 5 minute, disruption to services. If you experience any issues or downtime longer than 5 minutes, please submit a support ticket.
Required action: Please inform your end users about the maintenance so they're aware of any potential performance impact.
Posted on Jul 11, 2025 - 09:15 MDT
Description: We'll be performing routine maintenance to keep our systems running smoothly.
Solutions impacted: Ignite Education (Ignite On-Demand & Ignite on FHIR); Consumer Health Library; SWIQ; V2 & V3 APIs; Veterans Health Library; Direct to Patient
Potential impact: As systems reboot, there is the potential for a short, less than 5 minute, disruption to services. If you experience any issues or downtime longer than 5 minutes, please submit a support ticket.
Required action: Please inform your end users about the maintenance so they're aware of any potential performance impact.
Posted on Jul 11, 2025 - 09:15 MDT