All Systems Operational

Uptime over the past 90 days. View historical uptime.
Coach Operational
90 days ago
100.0 % uptime
Today
Communicate Operational
90 days ago
100.0 % uptime
Today
Consumer Health Library (CHL) Operational
90 days ago
100.0 % uptime
Today
Content as a Service (CaaS) Operational
90 days ago
100.0 % uptime
Today
Content Browser Operational
90 days ago
100.0 % uptime
Today
Custom Content Manager (CCM) Operational
90 days ago
100.0 % uptime
Today
Digital Experience Engine (DXE) Operational
90 days ago
100.0 % uptime
Today
EMR Modules Operational
90 days ago
100.0 % uptime
Today
HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc. Operational
90 days ago
100.0 % uptime
Today
HW Content Services - iAPI, Taxonomy, Search, Content Operational
90 days ago
100.0 % uptime
Today
HealthAdvisor Operational
90 days ago
100.0 % uptime
Today
HealthClips Online Operational
90 days ago
100.0 % uptime
Today
HealthHub Operational
90 days ago
100.0 % uptime
Today
Ignite Education APIs Operational
90 days ago
100.0 % uptime
Today
Ignite Growth Platform Operational
90 days ago
99.98 % uptime
Today
Ignite On-Demand Operational
90 days ago
99.98 % uptime
Today
Ignite on FHIR Operational
90 days ago
100.0 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
WebMD TV Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Custom Content Builder (Ignite On-Demand) outage - ASHP import - January 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 17:00 MST
Scheduled - *RESCHEDULED*

The ASHP import was halted due to a conflict with another update process. It has been postponed to the following date:

When: Thursday, January 22 - 7pm to Friday, January 28, 2am ET

Impact: Usage of Custom Content Builder will likely be disrupted during the processing timeframe (approximately 7 hours).

If you experience any issues afterwards, please submit a support ticket.
Jan 16, 07:32 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:00 MST
Scheduled - When: Thursday, January 15, 2026 - 7pm to Friday, January 16, 2am ET

Description: We'll be processing the January ASHP import.

Impact: Usage of Custom Content Builder will likely be disrupted during the processing timeframe (approximately 7 hours).

If you experience any issues afterwards, please submit a support ticket.
Jan 12, 13:43 MST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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