Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 20, 2026 - 18:00 MDT
Scheduled
When: Thursday, August 20, 2026 - 8pm-12am ET
Description: We'll be performing routine maintenance to keep our systems running smoothly.
Solutions impacted: Ignite Education: Ignite On-Demand & Ignite on FHIR; Consumer Health Library; SWIQ; V2 & V3 APIs; Veterans Health Library; Direct to Patient
Potential impact: As systems reboot, there's the possbility of very short downtime - 10 minutes or less. If you experience any issues longer than 10 minutes, please submit a support ticket.
Required action: Please inform your end users of the maintenance window so they're aware of any potential performance impact.
The updates will begin at 6pm Mountain, 8pm Eastern.
We will post a notification when the work is complete.
Posted Aug 14, 2026 - 08:15 MDT
This scheduled maintenance affected: Consumer Health Library (CHL), Ignite Education APIs, Ignite On-Demand, and Ignite on FHIR.