September 18, 2025

Scheduled for Sep 18, 18:00 - 22:00 MDT

Scheduled

When: Thursday, September 18, 2025 - 8pm-12am ET

Description: We'll be performing routine maintenance to keep our systems running smoothly.

Solutions impacted: Ignite Education: Ignite On-Demand & Ignite on FHIR; Consumer Health Library; SWIQ; V2 & V3 APIs; Veterans Health Library; Direct to Patient

Potential impact: As systems reboot, there's the possbility of very short downtime - 5 minutes or less. If you experience any issues longer than 5 minutes, please submit a support ticket.

Required action: Please inform your end users of the maintenance window so they're aware of any potential performance impact.

The updates will begin at 6pm Mountain, 8pm Eastern.

We will post a notification when the work is complete.
Posted Sep 15, 2025 - 07:59 MDT
This scheduled maintenance affects: Consumer Health Library (CHL), Ignite On-Demand, Ignite on FHIR, and Ignite Education APIs.