Heads up: Urgent maintenance work scheduled to address yesterday's Azure outage - Thursday, 10/30 - 2pm ET / 12pm MT

Scheduled Maintenance Report for WebMD Ignite

Completed

The scheduled maintenance has been completed.

Posted Oct 30, 2025 - 12:19 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 30, 2025 - 12:00 MDT

Scheduled

When: Today, Thursday, October 30 - 2-3pm ET / 12-1pm MT - 1 hour

Description: We'll be performing work to return solutions to the previous Azure workflow which may cause some distruption to solutions..

Solutions impacted: Coach, EMR Module, KBNet, Content Browser, CaaS, Content APIs, CCM.

Potential impact: As systems reboot, there's the possibility of disruption of usage of up to an hour.

Required action: Please inform your end users of the maintenance window so they're aware of any potential performance impact.

We will post a notification when the work is complete.

Posted Oct 30, 2025 - 11:53 MDT

This scheduled maintenance affected: Coach, Communicate, Content as a Service (CaaS), Content Browser, Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, and Knowledgebase.