Healthwise solutions - content service issue

Incident Report for WebMD Ignite

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 14:57 MST

Update

The issue has been resolved and all solutions are operating as normal. Thank you for your patience!

Posted Nov 06, 2024 - 14:56 MST

Investigating

We are experiencing an issue which is preventing content from being displayed or fulfilled. We are actively investigating and working to resolve as quickly as possible. Updates will be provided as they become available.

Posted Nov 06, 2024 - 14:43 MST

This incident affected: Advise, Coach, Communicate, Content Browser, Custom Content Manager (CCM), EMR Modules, HW Backend Services - Auth, Consumer, Campaign, Fulfillment, etc., HW Content Services - iAPI, Taxonomy, Search, Content, and Knowledgebase.