Healthwise solutions disruption to utilization reporting data
Incident Report for WebMD Ignite
Update
We are continuing to investigate this issue.
Posted Jan 28, 2025 - 13:00 MST
Update
We are continuing to investigate this issue.
Posted Jan 28, 2025 - 12:59 MST
Investigating
We are currently investing what is preventing utilization data from loading to the reporting tool (used for utilization and administration reporting).

Updates will be provided here as they become available.

NOTE: All solutions are fully operational - this issue is impacting utilization and administration reporting for EMRm and CaaS.
Posted Nov 15, 2024 - 07:59 MST
This incident affects: EMR Modules and Content as a Service (CaaS).