HealthClips Online issues - Resolved

Incident Report for WebMD Ignite

Resolved

The HealthClips Online display issues have been resolved and the solution is fully functional. Thank you for your patience and we apologize for any inconvenience.
Posted Jul 03, 2025 - 14:11 MDT

Update

The HealthClips Online video playback issue has been resolved and the team is addressing a few display issues (e.g., comprehension questions and auto-advance to next asset not available). We will share updates as they become available - we apologize for any inconvenience.
Posted Jul 02, 2025 - 18:49 MDT

Identified

HealthClips Online is currently unable to play videos. Our Network Administrators and Engineers have identified the root cause and are working to fix the problem as quickly as possible.

We will share updates as they become available.
Posted Jul 02, 2025 - 10:10 MDT
This incident affected: HealthClips Online.