Custom Content Builder (Ignite On-Demand) outage - ASHP import - January 15, 2026

Scheduled Maintenance Report for WebMD Ignite

Completed

The scheduled maintenance has been completed.

Posted Jan 23, 2026 - 00:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 22, 2026 - 17:00 MST

Scheduled

*RESCHEDULED*

The ASHP import was halted due to a conflict with another update process. It has been postponed to the following date:

When: Thursday, January 22 - 7pm to Friday, January 28, 2am ET

Impact: Usage of Custom Content Builder will likely be disrupted during the processing timeframe (approximately 7 hours).

If you experience any issues afterwards, please submit a support ticket.

Posted Jan 16, 2026 - 07:32 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 15, 2026 - 17:00 MST

Scheduled

When: Thursday, January 15, 2026 - 7pm to Friday, January 16, 2am ET

Description: We'll be processing the January ASHP import.

Impact: Usage of Custom Content Builder will likely be disrupted during the processing timeframe (approximately 7 hours).

If you experience any issues afterwards, please submit a support ticket.

Posted Jan 12, 2026 - 13:43 MST

This scheduled maintenance affected: Ignite On-Demand and Ignite on FHIR.